Returns & Exchanges
All of us at Abrazo Style, from artisans to marketing, want our customers to be delighted with the beautiful workmanship, comfort and quality of our garments and accessories. We know how much you love our products and we want to make it as easy as possible for you to start enjoying them! That's why we offer free outbound shipping and exchanges on all our products.
Please email or phone us! We will be happy to chat with you about the fit and style of our garments. Perhaps we can suggest a similar item that will better meet your taste in fit or styling.
Please mail your return to the following address. We recommend a trackable and insured shipping method.
Attn: Returns Department
You will receive an email notification when your return has been processed.
If you are making an exchange for the same item in a different size or color, we will pay the shipping to get you the replacement item as soon as possible. We want you to be satisfied!
If you prefer a refund, please return the item and contact us for a full refund. The refund will be credited back to your original method of payment. Please let us know your reason for returning the item. We strive to match our products with our customers' preferences.
We are exceedingly proud of the quality of our handcrafted products. Some variation between items is a desirable feature in our products. In the rare possibility that you discover a flaw, however, please contact us for a return shipping label and a full refund or exchange. We would be grateful for any information you can offer that supports our goal of creating products of consistent high quality.